I think my item has a fault, what do I do?

We're sorry to hear that you have a problem with one of our products, in order for us to resolve the issue quickly please contact us before returning any items, the best way to do this would be to email us help@slippershop.co.uk, in your email please include the following information:

Your Name

Order Number (SS....)

Short description of the fault

Photos - showing the fault, and the tread on the soles of the item

Once we have received this information we will conduct an initial review and will then contact you to inform you how we will proceed

 

PLEASE DO NOT DISPOSE OF THE ITEM AS IT MAY BE REQUIRED FOR WARRANTY PURPOSES